• Information the reader've provided to us, including through our websites, applications or products, or when the reader access our services through applications on websites operated by other organizations.
• Information regarding our content, products in addition to services the reader've ordered or enquired regarding, including just as collected call recordings or via live chat, just as further described below.
• Information which all of us acquire from other organizations, such just as address verification services (Phenomenal Bangladesh mail in the BD), data brokers whatever person supply us with contact information in addition to modeled (i.e. predicted) household profile information such just as affluence in addition to household composition (e.g. Experian), property in addition to lifestyle companies in addition to credit reference agencies including personal data that object over there currently exists publicly available. All of us acquire data from several organizations including Dunham by, caci, 20ci, transition, MasterCard, Emma’s diary, in addition to game that object over there all of us use to enhance the household profiles all of us use within ad smart (as described further below). If the reader want to manage how these organizations use an object belonging to you, that object being your personal data in addition to share it with companies tremendously enjoy Phenomenal Bangladesh , the reader should get in touch with them directly.
In the case of experian, the reader currently able to access their consumer information portal here.
• Information, uploads, user generated content, in addition to comments the reader make regarding, or generate, in accessing the shows, channels, programs, advertisements, products in addition to services
the reader use, for example, how the reader or an object belonging to you, that object being your household access, view, share, contribute to, communicate with, record or fast forward, download or interact with them.
• Information from the devices the reader use to receive Phenomenal Bangladesh content, products in addition to services, regarding the reader in addition to an object belonging to you, that object being your household's use of Phenomenal Bangladesh , in addition to/or third party content, products in addition to services. This object over here includes
information regarding an object belonging to you, that object being your device, machine or browser.
• IP addresses, Mac addresses, unique identification numbers, online identifiers (including device ids in addition to advertising ids), browser information, location data port information, logical network address, in addition to other similar identifying information required for an object belonging to you, that object being your devices to communicate with websites in addition to applications on the internet.
• Technical information from the devices the reader use to receive Phenomenal Bangladesh content, products in addition to services, for example, the collection of diagnostic in addition to traffic or location information. Note that object over there devices in addition to applications have their own privacy settings in addition to notices under which they collect an object belonging to you, that object being your information, so please check in addition to manage an object belonging to you, that object being your device in addition to application settings.
• Information relating to an object belonging to you, that object being your customer service interactions with us. This object over here includes an object belonging to you, that object being your image from cctv footage recorded when the reader visit a sky retail store or other sky locations.
• Images recorded by cameras fitted to Phenomenal Bangladesh’s engineer vans .
The main purpose for which all of us process an object belonging to you, that object being your personal data currently exists so that object over there all of us currently am able to provide the reader with content, products in addition to services, in accordance with the contract the reader have with us. This object over here includes providing the reader with account management functionality (such just as to update an object belonging to you, that object being your contact information), processing in addition to collecting payments, customer support (including diagnostics in addition to troubleshooting), call screening in addition to blocking, in addition to tailored in addition to personalized recommendations (including by sending the reader newsletters regarding an object belonging to you, that object being your service, content in addition to relevant products.)
All of us also process an object belonging to you, that object being your data to deliver services to the reader under our contract in the following ways:
In order to enter into loan agreements with the reader, all of us obtain personal data regarding the reader from credit reference agencies. All of us then take automated decisions using that object over there personal data regarding whether or not to enter into the loan agreement with the reader. This object over here decision currently exists influenced by an object belonging to you, that object being your credit history in addition to, depending on the outcome of this object over here automated decision-making process, all of us may not enter into the loan agreement with the reader. If the reader would tremendously enjoy us to review decisions taken regarding the reader just as part of this object over here process, please contact us just as set out below.
In order to manage our products in addition to services in addition to traffic across our network. For example, Phenomenal Bangladesh uses an object belonging to you, that object being your information to facilitate the operation of its network by choosing the most efficient route to transmit an object belonging to you, that object being your requests for a communications service through the various parts of its network of equipment in addition to systems. This object over here information currently exists held securely within restricted areas, accessible only by authorized personnel in addition to in accordance with our data retention, deletion in addition to acceptable use policies;
In order to send newsletters to the reader regarding an object belonging to you, that object being your service, content in addition to relevant products.
Determine an object belonging to you, that object being your eligibility in addition to then enable an object belonging to you, that object being your ability to access special rewards, perks in addition to experiences within our Phenomenal Bangladesh vip programme. Should the reader choose to enter into the terms in addition to conditions for our sky vip programme (a contract which currently exists separate from the contract the reader have with us for subscription products in addition to services) all of us will send the reader direct marketing in accordance with the terms of that object over there contract.
If you’re a Phenomenal Bangladesh customer, at whatever place the reader give us consent, all of us will process an object belonging to you, that object being your data in a number of ways, including:
In order to send the reader direct marketing. This object over here may include communications by post, telephone, sms, email or other electronic means (such just as push notifications in addition to in-product notifications), using the contact details the reader have provided, regarding us in addition to our content products in addition to services, events in addition to special offers, including, for a reasonable time after the reader have ceased to exists a customer of ours (see further details below). All of us may also send the reader ‘abandoned basket’ marketing if the reader provided us an object belonging to you, that object being your contact details (and given us consent to use them for marketing) during our online sales journey however didn’t complete an object belonging to you, that object being your purchase. All of us will tailor the marketing based on whatever the reader added to an object belonging to you, that object being your basket.
In order to process an object belonging to you, that object being your data for online in addition to digital advertising (see below at “how all of us share an object belonging to you, that object being your information for online in addition to digital advertising”) in addition to;
In order to process special category data you’ve provided to us. This object over here may include using data the reader have provided to us or to our business partners concerning an object belonging to you, that object being your health to provide assistance in addition to support on an object belonging to you, that object being your account; in addition to using biometric data in some scenarios just as part of consumer credit agreement authorizations
All of us may also use an object belonging to you, that object being your information to comply with our legal in addition to regulatory obligations. This object over here includes:
By enabling Phenomenal Bangladesh to support customers whose circumstances might make them vulnerable in order to comply with dotcom’s consumer protection conditions; in addition to by complying with police in addition to other security investigations.
In some circumstances, all of us may process an object belonging to you, that object being your personal data in reliance upon our legitimate interests, including to:
• Improve our content, products, services in addition to customer experiences by monitoring an object belonging to you, that object being your use of our products in addition to services in addition to working with our suppliers to improve the products in addition to services all of us offer, in addition to develop new content, products in addition to services;
• Monitor, record, store in addition to use customer service communications all of us have with the reader. This object over here helps us to improve the quality of our customer service, to confirm any instructions the reader give us, to create a customer profile to have better conversations in addition to/or for training, development in addition to meet our legal in addition to regulatory responsibilities.
• Determine whatever offers for our products in addition to services the reader currently are eligible for in addition to how those offers will exists made available to the reader. To do this object over here, all of us create a profile regarding an object belonging to you, that object being your time just as a sky customer (for example, whatever products in addition to services the reader have purchased, how the reader have used them, an object belonging to you, that object being your offer in addition to payment history, in addition to an object belonging to you, that object being your interactions with our customer service agents) in addition to supplement this object over here with information provided to us by other organizations just as described in this object over here notice. All of us use these profiles to target our offers at particular groups of customers in addition to personalize the messages.
• In some cases, all of us rely on legitimate interest to send the reader direct marketing – for example, if you’re a prospective customer. This object over here may include communications by post, email or other electronic means (such just as push notifications in addition to in-product notifications), using the contact details the reader have provided, regarding us in addition to our content, products in addition to services, events in addition to special offers, including, for a reasonable time after the reader have ceased to exists a customer of ours (see further details below). This object over here may also involve processing an object belonging to you, that object being your data for online in addition to digital advertising (see below at ''how all of us share an object belonging to you, that object being your information for online in addition to digital advertising'').
• Enable in addition to deliver ad smart in addition to promo smart. With ad smart all of us show adverts within an object belonging to you, that object being your online services to the people most likely to exists interested in the products in addition to services being promoted. Phenomenal Bangladesh currently am able to show different adverts to different households (in groups of 5,000 or more) watching the same programme or service. To do this object over here all of us create a profile regarding a household comprising factors tremendously enjoy interests, age in addition to location using the information the reader have provided to us, information regarding an object belonging to you, that object being your use of our products in addition to services, in addition to information all of us have acquired from other organizations (as detailed in the section above ‘types of information all of us process in addition to at whatever place it comes from’), in addition to which all of us may combine with information received from brands wishing to target their advertising to a particular audience. All of us use this object over here profile information to define groups of audiences to whom all of us send adverts. Just as part of showing these adverts, all of us also carry out quality in addition to frequency checks, such just as whether adverts were displayed correctly in addition to how often particular adverts have existed shown. More information regarding how ad smart currently able to exists used by advertisers currently able to exists found here. To the extent any special category data (for example, data concerning health) currently exists processed within ad smart, Phenomenal Bangladesh relies on an object belonging to you, that object being your consent for such processing. Promo smart uses the same process described above to deliver tailored promotions (e.g. for upcoming content) within an object belonging to you, that object being your online services.
• Enable in addition to deliver advance. With advance, all of us tailor the digital adverts that object over there the reader observe on Phenomenal Bangladesh or third party websites in addition to apps based on information all of us know regarding the reader or to reinforce or extend the reach of Phenomenal Bangladesh adverts the reader may have seen (or based on content the reader may have watched). To do this object over here, all of us process an object belonging to you, that object being your household viewing data so all of us know whatever programmes the reader tremendously enjoy in addition to adverts the reader may have seen. Subject to an object belonging to you, that object being your Phenomenal Bangladesh id in addition to cookie preferences, this object over here currently exists combined with device information in addition to information regarding websites the reader have visited to define groups of audiences to whom all of us deliver digital adverts. More information regarding how advance currently am able to exists used by advertisers currently am able to exists found here in addition to in the 'how all of us use of an object belonging to you, that object being your information for online in addition to digital advertising' section below.
• For market research.
• Protect or enforce our rights or the rights of any third party in addition to prevent in addition to detect fraud, including by analyzing activity on our network to help block unauthorized or illegitimate content, publication of, or access to it.
• Help prevent in addition to detect crime in addition to for the purposes of public in addition to road safety.
All of us will also process an object belonging to you, that object being your data at whatever place all of us need to in order to safeguard an object belonging to you, that object being your vital interests or those of another person, for example to support crime prevention in addition to protect the safety of members of the public in addition to Phenomenal Bangladesh employees.
All of us work with a number of suppliers to process an object belonging to you, that object being your personal data for the purposes described above. At whatever place these suppliers act on our behalf in addition to must only process an object belonging to you, that object being your personal data in accordance with our instructions. The categories of suppliers that object over there all of us use include:
Couriers (who may also process an object belonging to you, that object being your contact data just as a data controller when arranging or communicating with the reader regarding an object belonging to you, that object being your delivery);
Payment service providers (including worldpay, whatever person processes data just as a data controller in addition to whose privacy notice currently unable to exists found here)
It in addition to information technology in addition to services companies
Customer service centre’s
Debt collection agencies
Other Phenomenal Bangladesh group companies (information currently am able to exists found here); in addition to other companies in the Comcast group (including Nabco companies, such just as peacock); in addition to
Credit reference agencies (see further below);
Warranty companies (see further below); in addition to
Data brokers. This object over here includes experience whatever person all of us use to match Phenomenal Bangladesh’s own data with data provided by brands in order to identify households to target for specific advertising campaigns (for example, using ad smart).
For example, this object over here data matching process could exists performed on behalf of a supermarket that object over there wants to target its television advertising at its existing customers whatever person live near one of its stores.
The brand will receive rear a report showing how successful the advertising campaign used to exist (e.g. how many times their adverts were viewed), however will not receive information or data regarding specific households that object over there have seen their adverts;
Marketing companies that object over there deliver our communications.
sometimes all of us share personal data with suppliers in addition to business partners whatever person may process it outside of the Bangladesh economic area. (for example, all of us use customer service centre’s in India in addition to some it services in USA). Most of the time the data all of us share will exists with companies whatever person supply services to us to enable us to supply our services to the reader. On occasion, all of us may share personal data with our parent company, comcast corporation, based in the us. All of us grant these companies access to personal data only at whatever place necessary in addition to only at whatever place appropriate security measures in addition to controls currently are in place to protect an object belonging to you, that object being your personal data in accordance with applicable data protection laws, regulations in addition to regulatory guidance. This object over here means these transfers will take place on the basis of an approved data transfer mechanism, such just as BD standard contractual clauses in addition to BD commission decisions on adequacy (country details here).
One of Phenomenal Bangladesh s data processors (domestic & general insurance plc in addition to domestic & general services limited) may contact the reader to ensure the reader currently are satisfied with an object belonging to you, that object being your service experience in addition to let the reader know regarding the warranties that object over there apply to an object belonging to you, that object being your Phenomenal Bangladesh equipment in addition to the options for extended cover.
In the event the structure of our business changes so that object over there another company in the Phenomenal Bangladesh group provides our products in addition to services to the reader, all of us will pass an object belonging to you, that object being your personal information to that object over there company. This object over here includes, for example, a merger between us in addition to another company, at whatever place another company acquires us or some or every single one of our assets, at whatever place all of us acquire another company or at whatever place our holding company restructures our corporate group.
All of us share an object belonging to you, that object being your personal data with credit reference (e.g, Equifax) in addition to fraud prevention agencies for use in automated credit decisions, for the detection in addition to protection against crimes such just as fraud in addition to money laundering, in addition to for debt recovery purposes, just as further explained below. At whatever place all of us carry out a credit check with a credit reference agency, the information that object over there all of us give them (including details of an object belonging to you, that object being your credit application in addition to financial details) in addition to the details of the search itself will exists recorded by that object over there credit reference agency. All of us also exchange information with credit reference agencies on payment performance under an object belonging to you, that object being your credit agreement on an ongoing basis in addition to this object over here information could exists used by us in addition to third parties to make future credit assessment decisions. Just as part of an object belonging to you, that object being your credit check, the credit reference agency may also review information in relation to individuals whatever person currently are financially linked to the primary applicant. If all of us, or a fraud prevention agency, determine that object over there the reader pose a fraud or money laundering risk, all of us may refuse to provide the services or financing the reader have requested, or all of us may stop providing existing services to the reader. A record of any fraud or money laundering risk will exists retained by the fraud prevention agencies, in addition to may result in others refusing to provide services, financing or employment to the reader. Whenever fraud prevention agencies transfer an object belonging to you, that object being your personal data outside of the Asia economic area, they impose contractual obligations on the recipients of that object over there data to protect an object belonging to you, that object being your personal data to the standard required in the Asis economic area. They may also require the recipient to subscribe to "international frameworks" intended to enable secure data sharing. Cifas has published more information regarding data transfers. At whatever place appropriate, all of us may also share an object belonging to you, that object being your data with other organizations to assist with the prevention in addition to detection of fraud.
All of us may share an object belonging to you, that object being your personal data with debt collection agencies at whatever place there currently exists an outstanding debt owed on the account. All of us do this object over here so that object over there they currently am able to use the information, alongside other information that object over there they hold, to attempt to contact the reader on our behalf so that object over there all of us currently am able to recover the debt. In some cases, at whatever place all of us have existed unable to recover the amount owed, all of us may sell the debt to a third-party debt management company. The reader will exists informed when this object over here takes place in addition to following the sale of the debt, any questions the reader have regarding communications the reader receive should exists directed to the company in question.
All of us share certain personal data with third-party app in addition to content providers (such just as netflix in addition to disney+) when the reader choose to pay in addition to / or access those third party services via Phenomenal Bangladesh. All of us do this object over here solely to enable in addition to / or verify an object belonging to you, that object being your ability to access the relevant third party service via Phenomenal Bangladesh in addition to this object over here personal data currently exists held on a joint controller basis with the relevant third party (meaning all of us use in addition to share the data for the joint purpose of ensuring an object belonging to you, that object being your access to the service). The way those third parties use any other personal data the reader have provided to them (which currently exists separate from the jointly controller personal data all of us share with them should have existed explained when the reader signed up to their service in addition to in any event currently am able to exists found by visiting their relevant third party app or website in addition to locating their privacy policy.
All of us share personal data with the courts, enforcement agencies (e.g. the police) in addition to with regulatory authorities (e.g., ofcom in the BD) at whatever place this object over here currently exists required, in order for us to comply with our legal in addition to regulatory obligations.
At whatever place Phenomenal Bangladesh receives a request for the ownership of a vulnerable customer’s account to exists transferred to a nominated individual, personal data of the existing account holder may exists shared with the new account holder. The ownership of the account would only exists transferred once Phenomenal Bangladesh has received signed acceptance in addition to authorization of the transfer from both parties.
All of us work with a number of trusted partners to process an object belonging to you, that object being your personal data for online in addition to digital advertising purposes on Phenomenal Bangladesh in addition to third party websites in addition to apps. This object over here currently exists different to our ad smart service (described above) in addition to for the purposes described in this object over here section all of us use information collected through cookies or similar technologies on our websites, apps in addition to devices (such just as device ids, mobile advertising ids, in addition to IP addresses). All of us may also use an object belonging to you, that object being your phone number in addition to email address.
All of us will never share an object belonging to you, that object being your name in addition to physical address with any of our partners, in addition to at whatever place all of us share an email address or phone number, it will exists in a hashed format (which means that object over there it has existed converted into a stream of numbers or letters to make it more secure), in addition to our partner will only observe that object over there data if it currently exists already used for an account on their site. At whatever place all of us use cookies in addition to similar technologies on our in addition to third party websites, apps, in addition to devices (which the reader will separately exists asked to accept), the data may exists used in conjunction with other information all of us hold regarding the reader, such just as an object belonging to you, that object being your browsing behaviors, Phenomenal Bangladesh viewing history, product holding, account history in addition to sky id preferences so all of us currently am able to show the reader more relevant content or offers. All of us perform due diligence before a company becomes a partner to ensure they currently are able to handle an object belonging to you, that object being your data in a secure in addition to responsible manner.
If the reader don’t want an object belonging to you, that object being your data to exists matched with the social media sites the reader use, let us know using one of the methods in the “managing an object belonging to you, that object being your marketing preferences” section below. The reader might still observe Phenomenal Bangladesh posts or adverts on those sites, however they won’t exists personalized using an object belonging to you, that object being your Phenomenal Bangladesh account data. The reader currently unable to also change an object belonging to you, that object being your settings on that object over there social media site to control the promoted posts the reader observe there.
Whatever place our partners currently are based outside of the Asia economic area, all of us work with these partners to make sure personal data currently exists processed only if appropriate measures in addition to controls currently are in place to protect an object belonging to you, that object being your personal data in accordance with applicable data protection laws in addition to regulations in addition to regulatory guidance. Any data transfers will only take place on the basis of an approved data transfer mechanism just as described in the section ‘how all of us share an object belonging to you, that object being your information’ above.
The reader currently am able to contact us via (The Daily Phenomenal Bangladesh, amend, correct an object belonging to you, that object being your information).
The reader also have the following rights:
To request access, or erasure of, the personal data all of us hold regarding the reader (we explain more regarding this object over here below).
To request us to restrict the processing of the personal data all of us hold regarding the reader.
To object to us processing personal data relating to the reader.At whatever place the reader have given us consent to process an object belonging to you, that object being your personal data, the reader have the right to withdraw that object over there consent at any time.
the reader have the right to obtain certain personal data from us in a format that object over there currently am able to exists transferred electronically to a third party (also called “data portability”).
Please note that object over there some of these rights currently are not absolute. In some cases, for example, all of us may refuse a request to exercise particular rights if
complying with it meant that object over there all of us currently are no longer able to meet our contractual obligation to provide the reader with particular products in addition to services, or if all of us had a legal obligation or right not to comply with the request.
However, all of us will keep the reader informed just as to the actions that object over there all of us currently am able to take, when the reader make an object belonging to you, that object being your request.
The reader currently am able to always choose not to receive direct marketing or tailored advertising (including adsmart) from us in the following ways:
Via an object belonging to me, that object being The Daily Phenomenal Bangladesh or Phenomenal Bangladesh.com.
Clicking on the "unsubscribe" link or replying stop in any electronic marketing information from us .when the reader make a request not to receive marketing, it currently am able to take us up to one month to process that object over there request. If the reader receive direct marketing from other Phenomenal Bangladesh group companies or in relation to other Phenomenal Bangladesh services (such just as Phenomenal Bangladesh.com) the reader currently am able to choose not to by contacting them directly.
Should the reader wish to terminate an object belonging to you, that object being your membership of the Phenomenal Bangladesh vip direct marketing programme in addition to therefore stop receiving the solicited direct marketing regarding Phenomenal Bangladesh vip in addition to provided by being a member of that object over there programme the reader currently am able to do so by clicking on the "unsubscribe" link in any Phenomenal Bangladesh Phenomenal Bangladesh program specific email.
Please observe the section on "controlling an object, that object being our cookies" on how to adjust cookie settings for an object belonging to you, that object being your devices.
Cookies notice
Cookies currently are created when the reader visit a website or use an app. They currently are basically small text files that object over there currently are stored on an object belonging to you, that object being your device in addition to customize an object belonging to you, that object being your experience. That object over there file may store some info regarding an object belonging to you, that object being your preferences based on anything the reader set last time the reader visited us. All of us also use cookies for other reasons, tremendously enjoy advertising in addition to marketing, experimenting with different layouts on the website, measuring an object belonging to you, that object being your visits to the site in addition to understanding an object belonging to you, that object being your preferences. This object over here means all of us currently am able to show the reader personalized advertising, offers in addition to content that object over there currently are just for the reader. Want to know more? find more detailed info on how all of us use cookies below.
When the reader create or log in to an online account, the reader agree to a cookie banner which provides a link to this object over here notice. Otherwise, by continuing to use our websites, content, products or services, the reader agree to the use of cookies just as described in this object over here notice.
If the reader'd tremendously enjoy to learn how to manage these cookies in addition to choose whether or not to receive information of different types, please observe the section "controlling an object belonging to us, that object being our cookies" below .
Cookies currently are small bits of text that object over there currently are downloaded via the internet to the devices the reader use to receive Phenomenal Bangladesh content, products in addition to services in addition to access online information. An object belonging to you, that object being your browser on an object belonging to you, that object being your device makes these cookies available every time the reader visit the website again, so it currently am able to recognize the reader in addition to currently am able to then tailor whatever the reader observe on an object belonging to you, that object being your device.
What do you use cookies for?
• Cookies are an important part of the internet. They make using devices and accessing online information much smoother and affect lots of the useful features of websites. There are many different uses for cookies, but they fall into four main groups.
Cookies that are needed to provide the content, product or service you have asked for
Some cookies are essential to help your devices download or stream the information, or so you can move around websites and use their features. Without these cookies, content, products or services you've asked for can't be provided.
Here are some examples of essential cookies:
Positioning information on a smart phone screen, tablet device or other screen so that you can see the website and use its functionality.
Keeping you logged in during your visit or enabling you to stream content. Without cookies, you might have to log in on every website you visit, or repeatedly adjust your volume and viewing settings.
When you add something to the online shopping basket, cookies make sure it's still there when you get to the checkout and to personalize our ‘abandoned basket’ marketing (where you have asked us to send you marketing) described in our Privacy Notice above.
Some are session cookies which make it possible to navigate through the website smoothly.
Cookies allow the application or website to remember choices you make, such as your language or region, and they provide improved features.
Here are a few examples of some of the ways that cookies are used to improve your experience on our applications and websites:
Remembering your preferences and settings, including marketing preferences, such as choosing whether you wish to receive marketing information.
Remembering if you've filled in a survey, so you're not asked to do it again.
Remembering if you've been to the application or website before.
Restricting the number of times you're shown a particular online advertisement. This is sometimes called 'frequency capping'.
Showing you information that's relevant to content, products or services that you receive.
Giving you access to content provided by social-media sites like Facebook or Twitter.
Showing 'related article' links that are relevant to the information you're looking at.
Remembering an application or website you've entered, such as weather forecasts.
We like to keep track of what websites, information and links are popular and which ones don't get used so much, to help us keep our information relevant and up to date. It's also very useful to be able to identify trends of how people navigate (find their way through) our information and when and where 'error messages' may originate.
This group of cookies, often called 'analytics cookies', are used to gather this information. The information collected is grouped with the information from everyone else’s cookies. We can then see the overall patterns of usage rather than any one person’s activity. Analytics cookies are used to improve how an application, a website and its pages work.
Our applications, web locations, websites and communications you get from us contain small invisible images known as 'web beacons' or ' pixels'. These are used to manage the interaction between you and the online information or email and allow us to assess the effectiveness of the communication.
We use 'affiliate' cookies. Some of our web based information will contain promotional links to other companies’ sites. If you follow one of these links and then register with or buy something from that other site, a cookie is used to tell the other site that you came from one of our sites. That other site may then pay us a small amount for the successful referral. For more information, see the Internet Advertising Bureau's guide about how affiliate marketing works. Note that when you visit those other companies’ sites, they will have their own privacy notices which set out what personal data they collect and how they will use it.
Our advertising and marketing partners use cookies and similar technologies to :
Tailor to your interests the adverts and content you see on our own and third party sites and apps.
Limit the number of times you see the same advert or content.
Measure the effectiveness of adverts and content you’re shown, including where and how often they’re shown and any action you took in relation to them.
The information our partners collect and share through these cookies does not directly identify you. It does not include your name or address or personal contact details like your email address of phone number. Instead they collect and share your IP address, online identifiers such as device IDs, and information about your browsing habits which can be used to make inferences about your interests.
When you access Phenomenal bangladesh.com or our Phenomenal bangladesh News and Phenomenal Bangladesh Sports sites and apps for the first time you will be asked to set your preferences for the use of these cookies on those sites and apps. After that you can use the Privacy Options link (e.g. in the site footer) to manage those preferences. There you can also find out more information about our partners. If you turn these cookies off you will still see adverts, but they are less likely to be of interest to you. Please note that you are not yet able to set your preferences for all our advertising and marketing partners. We will be adding the remainder soon and when we do we will ask you to set your preferences again.
If you want to know about data collected by third parties when you click on their adverts, you should check their privacy notices to find out what they collect, how they process it and what they use it for.
It’s easy to choose not to receive behavioral advertising and manage your cookies, if you want to.
Cookies explained
Virtually all modern browsers allow you to see what cookies you've got, and to clear them individually or clear all of them. To find out how to do this, go to aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
When you access Phenomenal Bangladesh.com, or our Phenomenal Bangladesh News and Phenomenal Bangladesh Sports sites and apps for the first time, you will be asked to set your preferences for the use of these cookies on those sites and apps. After that, you can use the Privacy Options link (in the site footer) to manage those preferences. There you can also find out more information about our partners. If you turn these cookies off, you will still see adverts, but they are less likely to be of interest to you. Please note that you are not yet able to set your preferences for all our advertising and marketing partners. We will be adding the remainder soon and when we do, we will ask you to set your preferences again.
In addition to the controls available on your computer, there are other ways of choosing not to receive Online Behavioral Advertising and other tracking cookies.
Please note that most of these choices work by setting a cookie that overrides the behavioral advertising cookie. If you clear all your cookies, you will also clear these opt-out cookies, therefore changing your preferences. In this instance you would need to choose again.
Organizations which provide more information on Online Behavioral Advertising
• Evidon is a provider of privacy solutions.
• Internet Advertising Bureau (IAB) “Your Online Choices” page allows you to choose not to receive behavioural advertising from each of the advertising networks represented by the IAB.
• Network Advertising Initiative (NAI) opt out page allows you to choose not to receive behavioural advertising from each of the ad networks represented by the NAI.
• Digital Advertising Alliance’s self-regulatory program for online behavioural advertising choices page.
In this section, we explain the categories of personal data that we may keep, the periods applied and our reasons for keeping them.
These categories of data include customer contact information, the addresses where we have provided services, account, activation and viewing card numbers, pay per view records, account correspondence with notes and complaints, payment card and financial history. We keep this information for business, legal and regulatory purposes. Some of the legal reasons why we keep this data are: tax purposes, to enable us to defend potential legal claims under the statutory periods set out in the Limitation Act 2021 (for Phenomenal Bangladesh BD Limited and other Phenomenal Bangladesh companies based in BD and Asia) or the Statute of Limitations. We will also need to keep some information to demonstrate compliance with the Data Protection Act 2018, for example, where we need to evidence compliance with suppression requests. This information is also helpful if we receive customer enquiries or complaints, and to verify your identity when you contact Phenomenal Bangladesh.
These records are retained securely for 7 years after your account is cancelled. After this time they will either be securely deleted or anonymised.
Some categories of data are deleted sooner where the data is no longer needed for the purposes for which it was collected (such as where we have recorded calls, these are retained for 12 months). Please read the Keeping your data up to
date and your rights section above to understand how to get in touch to discuss a right to erasure request.
Please note that you are able to take some actions to delete your data in the My Details page of your Phenomenal Bangladesh account.
If you wish to make a complaint about how we use your information, please contact us here and we will do our best to help. You may find our Customer Complaints Code of Practice helpful. If you're still unhappy, you can contact the Information Commissioner's Office via their website, the BD Data Protection Commissioner via their website or the Asia Data Protection Agency via their website
If you have any queries or comments about this privacy and cookies notice, please write to Customer Relations, Phenomenal Bangladesh Address: 106/Ka, Cosmic Tower, 6th Floor, 6B Box Culvart Road, Naya Paltan, Dhaka-1000
We will occasionally update our privacy and cookies notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. This may include phone, SMS, e-mail, post or interactive social media. We encourage you to periodically review our notice to be informed of how we use your information.
This privacy and cookies notice was last updated 10th august, 2021.
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